Privacy Policy a6star

As a responsible online entertainment platform, a6star collects members' personal information solely for service operations, account security, and regulatory compliance. We only collect what is strictly necessary — nothing more.

1.1 Information You Provide Directly

When registering and using the a6star platform, you will provide us with the following information:

• Identity information — full name, date of birth, gender, and identity card number.
• Contact information — email address, mobile phone number, and residential address.
• Financial information — bank account number, bank name, and e-wallet details registered for deposits and withdrawals.
• Verification documents — a copy of your identity card, bank statement, or other KYC documents as required.
• Account information — username, hashed password, and your account settings.

1.2 Information Collected Automatically

While you use the a6star platform, our systems automatically record certain technical information for security, performance, and service improvement purposes:

• Log data — IP address, device type, operating system, web browser type and version.
• Activity data — pages visited, session duration, in-game actions, and transaction records.
• Location data — estimated geographic location based on IP address, not GPS.
• Cookies and session data — to maintain your login session and display preferences.

A6star uses the information collected for various legitimate purposes to ensure our platform operates safely, efficiently, and in compliance with legal requirements. Below is a full breakdown of how your data is used:

We will not use your data for any purpose other than those stated above without first obtaining your consent. All data processing is carried out on a lawful and transparent basis.

A6star takes a firm stance: we do not sell, rent, or disclose your personal information to third parties for marketing purposes. However, there are limited situations where we may need to share your information with trusted third parties:

3.1 Payment Service Providers

To process deposits and withdrawals, the necessary financial information will be shared with approved payment service providers such as banks and e-wallet operators. These providers are bound by strict confidentiality agreements and may only use your data for transaction processing purposes.

3.2 Game Service Providers

Third-party game providers integrated with the a6star platform may receive the minimum information required, such as a player ID, to operate game sessions. They do not receive your full personal details and are bound by data protection agreements.

3.3 Regulatory Authorities

Where required by law or a relevant authority, a6star may be obliged to disclose certain information to law enforcement agencies, courts, or regulatory bodies. Such disclosures will only be made to the extent required by law.

3.4 Analytics and Security Providers

We use third-party services for platform analytics and security monitoring. Data shared for these purposes is in aggregated or anonymised form to the greatest extent possible, and cannot be used to identify you personally.

The security of your personal data is a6star's top priority. We continuously invest in the latest security infrastructure to ensure your information is always protected against both external and internal threats.

4.1 Technical Measures

• Data encryption in transit — all communications between your device and our servers are protected with TLS 1.3 protocol and 256-bit SSL encryption.
• Data encryption at rest — sensitive data such as financial information and identity documents is stored in encrypted form using AES-256 algorithms.
• Two-factor authentication (2FA) — an additional layer of protection available for all member accounts to prevent unauthorized access.
• Firewall and intrusion detection systems — monitors and blocks malicious traffic in real time.
• Regular security audits — our systems undergo penetration testing and security audits by independent third parties on a regular basis.

4.2 Organisational Measures

• Minimum access principle — staff are only granted access to the data needed to perform their duties.
• Mandatory security training for all staff who handle member personal data.
• A comprehensive incident response procedure to address any data breaches.
• All staff and contractors are required to sign a Non-Disclosure Agreement (NDA).

In the event of any data breach affecting your information, a6star is committed to notifying you in a timely manner and taking appropriate remedial action.

The a6star platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how members use our platform.

5.1 Types of Cookies We Use

• Essential cookies — required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• Performance cookies — collects information on how you use the platform to help us improve it. All data is anonymized.
• Functional cookies — remembers your preferences such as language, display settings, and login information for your convenience.
• Analytics cookies — helps us understand usage patterns to improve the platform's design and content.

5.2 Cookie Management

You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. Continued use of the a6star platform after a cookie notice is displayed will be considered your consent to the use of cookies as described.

As the owner of your personal data, you hold several important rights that we fully respect. These rights can be exercised by contacting our customer support team via the in-platform live chat.

• Right of access — you have the right to obtain a copy of the personal data we hold about you.
• Right to rectification — you have the right to request correction of inaccurate or incomplete data.
• Right to erasure — under certain conditions, you have the right to request that your data be deleted, subject to our legal obligations.
• Right to restriction of processing — you may request that we restrict the processing of your data in certain circumstances.
• Right to data portability — you have the right to receive your data in a machine-readable format.
• Right to object — you may object to the processing of your data for direct marketing purposes at any time.

We will endeavour to comply with every valid request within 30 working days. In complex cases, this period may be extended with appropriate notice given to you.

A6star will retain your personal data for as long as your account is active or as long as necessary to provide services to you. The data retention period also depends on applicable legal requirements.

Once an account is closed, your data will be retained for the minimum period required by applicable anti-money laundering and accounting legislation. After that period, your data will be securely deleted or anonymised in accordance with established procedures.

Technical log data and transaction records are retained for the period required for audit, dispute resolution, and regulatory compliance purposes. This data is not used for marketing once the active period has ended.

A6star reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology in use. Any changes will be displayed on this page with the most recent update date.

For significant changes, we will notify you via an in-platform notice or your registered email at least seven (7) days before the changes take effect. Continued use of the a6star platform after the changes come into force will be considered your acceptance of the latest version of the Privacy Policy.

We encourage you to review this page regularly to ensure you are always informed about how we protect your personal information.

If you have any questions, concerns, or wish to exercise your rights regarding personal data protection, our team is ready to assist you.

You can reach us via live chat, available 24 hours a day, 7 days a week within the a6star platform. All privacy-related enquiries are handled by trained staff and will receive a response within a reasonable timeframe.

We are committed to addressing all your privacy concerns with seriousness and professionalism. Your trust in a6star is a responsibility we uphold with the utmost care.